We currently accept all major credit and debit cards through our secure payment processor. Payment is required at the time of booking to reserve your session.

Yes! After you book a session, you’ll get access to an in-platform messaging system that allows you to:

• Discuss your goals
• Confirm location or virtual meeting details
• Ask any questions before your session begins

All communication stays within the platform for privacy and safety.

We understand that plans change. You can cancel or reschedule a session:

• Up to 24 hours before your session for a full refund or to reschedule
• Less than 24 hours before may not be refundable, depending on the trainer’s policy

Trainer-specific cancellation details can be found on their profile.

Trainers on uneedatrainer.com are required to meet the certification or licensing standards required by their state. In states where no certification is required, we still review each trainer’s background, experience, and client feedback to ensure quality and professionalism.

Absolutely. After your session, you’ll receive an email prompting you to rate and review your trainer. Your feedback helps maintain a high-quality experience for everyone.

Yes! Many of our trainers offer virtual sessions via Zoom, FaceTime, or Google Meet. Just filter your search by “Virtual Available” to find trainers who offer remote sessions.

Yes. uneedatrainer.com charges a $1 recurring monthly membership fee. This helps support platform maintenance, trainer verification, customer support, and ongoing development. You can cancel your membership anytime through your account settings.

We’re here to help. If you experience any issues, contact our support team at billing@uneedatrainer.com or use the Help section in your dashboard. We aim to resolve any problems quickly and fairly.